Can I be picked up and taken to my rental car from home?
The short answer
- Yes, if you are within 10 miles of a branch location
- Pick-up will be for non-airport locations only
- Let us know when we confirm your reservation
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The long answer
Yes, our free pick-up service is available at non-airport locations and during normal business hours. To schedule your pick up time or make additional arrangements, ask for this when your branch calls to confirm your reservation. Once picked up and back at the office, a friendly rental representative will complete your paper work and have you on the road in no time.
Our rental offices are happy to pick you up, but they do not deliver vehicles for retail customers. If renting from an airport location, our offices are either in the terminal or a short shuttle ride away. Due to security regulations, our non-airport rental locations cannot pick you up or drop you off at an airport.
Can you guarantee the pick-up?
In order to guarantee a pick-up time from your local branch, you must confirm this when you make your reservation. Pick-ups are done by the first non-airport location within 10 miles of your location - as long as the nearest branch is able to pick you up; not all branches within 10 miles are able to do a pick-up.