From the arrival gate, follow the signs to the Exit. When you come into the public area, follow the "Car Rental" signs. (The signs are also visible from the Exit)
Additional drivers are available for SEK 50.00 (including tax) per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he/she should be present at time of pickup and responsible of any rental and rental related charges.
Pick-up outside our office hours is confirmed for all vehicle groups with 24 hours' advance notice.
You will find our rental counter inside the terminal at Luleå Airport, right next to baggage claim on the lower level.
We meet all of our pre-booked customers at our office, the same procedure as within opening hours.
Check-out documents will be provided at the counter before you pick up your vehicle in our parking area.
Return of the vehicle will take place at the same parking area (marked with our Alamo, Enterprise or National logo) where you picked it up.
If the office is unmanned, the key can be left at our key drop-off, located to the left of the rental counter.
There is a fee of SEK 500.00 for collection outside normal opening hours. Return outside normal hours is free of charge.
Minimum age for renting from Enterprise Sweden is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of SEK 100 (including tax) per day with a maximum fee of 1000 SEK per rental. All car groups are available for renters between the ages of 18 – 99.
Outside of Sweden, vehicles can only be driven in Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Portugal, San Marino, Spain, Switzerland and the United Kingdom. A cross-border fee of SEK 200 per day up to a maximum of SEK 2,000 per rental will apply to all other authorised countries and territories.
In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require written authorisation. Ferry crossings with the rental vehicle are permitted providing that the renter has authorisation to travel to the desired destination.
Unauthorised cross-border travel will result in a breach of contract and incur a penalty fee of SEK 10,000. In such cases, all coverages will be voided on the vehicle and total responsibility for any damages caused to/by the rented vehicle passes over to the renter.
This location offers a collection and delivery service to all customers. Vehicles can only be delivered and collected during the business hours of the location. A flat fee of 250.00 SEK applies each way within a 10 kilometre radius of the hire location. Outside this radius, a mileage charge of 30.00 SEK per kilometre applies. Customers must call or email the branch on +46 920222023 or at lulea@ehiglobal.se to arrange a delivery or collection.
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.
Collision Damage Waiver and Theft Protection (CDWTP) is an optional coverage that reduces the renter's liability in case of damage to and/or theft of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
The standard excess is 10,000 SEK for all vehicle categories and covers the following:
- Third-Party Liability
- Damage/Collision Waiver
- Theft Cover
If you wish to lower your excess further, you can purchase a Super Collision Damage Waiver and lower the excess to 3000 SEK.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring
Fuel Service Option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.
The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring
Major credit cards are accepted when booking at online websites. Upon arrival, a deposit of 3000 SEK plus any pay locally charge will be placed on your credit card.
There must be sufficient credit on your card to cover all charges.
Accepted credit cards are: AMERICAN EXPRESS, VISA and MASTERCARD / EUROCARD.
Cash and debit cards (VISA ELECTRON, MAESTRO) are not accepted neither as a form of payment nor as a deposit.
Our Roadside Protection is an optional addition that gives you 24/7 assistance throughout Europe. Should you be unlucky enough to get a flat tire or have your rental car damaged, there is always help available with our Roadside Protection.
This cover does not apply if a breach of the terms has been found or if the wrong fuel has been added to the vehicle.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring
At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Sweden. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European Union renters an International Driving Permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland or United States. Special requirements apply for driving licenses of the people's Republic Of China and Vietnam. Please turn to your Embassies for further information.
Passport information: Renters from countries with Schengen agreement (including Iceland, Norway and Switzerland) will need to present a valid National identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in Roman alphabet at the rental counter as proof of identity.
The above conditions are also applicable for all additional drivers, if any.
Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.
Sweden has toll roads where you pay a certain amount (“TRENGSELSKATT”) to be able to drive on the specific road. This fee will be charged to Enterprise/Alamo/National and we will charge the amount to your form of payment. The toll fees are not included in the amount quoted in your rate and there is no fixed amount. The amount that will be charged in addition to the rental depends on the renters travels on the toll roads. An administration fee will be charged in addition. The renter is unfortunately not able to pay directly at the toll road passing.
Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death up to 300,000,000.00 SEK and property damage up to 300,000,000.00 SEK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.