Car & Van Hire - Ottawa Exotics

There will be an additional driver charge of 25.00 USD per day with approved additional driver application and must meet the same rental qualifications as renter except spouse or domestic partner over 25. Additional driver must be present at the time of rental.

After Hours Drops Service: After hours returns service is not available at this location. 

Please see the Renter Requirements policy for age requirements and youthful driver charges.

Vehicles rented in Canada can be driven throughout Canada and the US.

Vehicles cannot be driven into Mexico.

Damage Waiver is offered at this branch for most makes and models and ranges from 49.99 to 89.99 CAD.  Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental.

Damage waiver is not insurance. The purchase of damage waiver is optional and not required in order to rent a vehicle. Renter may purchase DW from Owner for an additional fee. If Renter purchases DW, Owner agrees, subject to the actions that invalidate DW listed below, to contractually waive Renter’s damage responsibility for all of the cost of damage to, loss or theft of, Vehicle or any part or accessory and related costs regardless of fault or negligence. Notwithstanding anything to the contrary and unless prohibited by law, DW does not apply to lost or damaged keys, key fobs, transponders, Optional Accessories, or any liability imposed by law. DW does not apply to damage occurring in Mexico. When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, Vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.
 

As a customer, you have a choice as to how you would like to pay for fuel.

Option 1- Prepay Fuel

This option allows the renter to pay for the tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.

Option 2 - We Refill

This option allows the renter to pay Enterprise at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.

Option 3- You Refill

This option allows the renter to return the vehicle with the same amount of gas as received to avoid extra fuel charges.

Customers who reside in the United States, U.S. Territories or Canada
Customers who reside in the U.S., U.S. Territories or Canada must present a valid, unexpired government-issued driving licence which includes a photograph of the customer.  Digital licences are not accepted.  The driving licence must be valid for the entire rental period.
Members of the United States Armed Forces who are on active duty may present an expired home state licence under the following conditions:
• They also present an Active Military ID, and
• They are in compliance with their military extension policy of the state that issued the licence.  These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.
Customers renting in Florida and presenting a Connecticut or Delaware licence: As of 1 July 2023, certain, but not all, licences issued by the foregoing states are considered invalid under Florida law and will not be accepted.  Please check with the Florida Department of Highway Safety and Motor Vehicles to determine if your licence is valid under Florida law.  As of 14 August 2023, information regarding licence validity was able to be located at the following webpage on the Florida Department of Highway Safety and Motor Vehicles website: https://www.flhsmv.gov/driver-licenses-id-cards/visiting-florida-faqs/
Customers travelling to the U.S. and Canada from other countries
It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digital licences are not accepted. The following practices are used to ensure that the customer is presenting a facially valid licence at the time of rental.
Customers travelling to the United States and Canada from another country must present the following:
• Their home country driving licence that is valid, unexpired and includes a photograph, and
• If the home country licence is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish etc.), an International Driving Permit is recommended, but not required, for translation purposes in addition to the home country licence. 
• If the home country licence is in a language other than English and the letters are not English (i.e. the alphabet is not an extended Latin-based alphabet like German or Spanish, but is Russian, Japanese, Arabic etc.), an International Driving Permit is required.
• If an International Driving Permit cannot be obtained in the home country, another professional, type-written translation may be substituted.  In either case, the home country licence must also be presented.
• Customers may not rent a vehicle solely with the International Driving Permit.  The International Driving Permit is a translation of the individual's home country licence and is not considered a licence, nor is it considered valid identification.
• In some US and Canadian locations, customers who do not hold a US/Canadian driving licence may be asked to provide additional, valid government-issued documentation.  Examples of this may include a valid passport.
• Customers with a driving licence from Mexico may be required to present a valid voter registration card from Mexico. In addition, inbound and outbound travel documentation may be required.

Other requirements
• Photocopies of driving licences are not accepted
• Provisional licences are not accepted.
• Any licence that, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyser apparatus is not accepted.
• Temporary driving licences may be refused if the renting location is unable to otherwise verify the customer's identity or verify the authenticity of the temporary licence.  Additional government-issued identification may be required.

Personal Accident Insurance – Personal Effects Coverage – THE PURCHASE OF PERSONAL ACCIDENT AND PERSONAL EFFECTS INSURANCE (PAI-PEC) IS OPTIONAL AND OFFERED AT THE TIME OF RENTAL FOR AN ADDITIONAL DAILY CHARGE. THE PAI-PEC IS NOT REQUIRED TO RENT A VEHICLE.  PLEASE READ THE CERTIFICATE OF INSURANCE WORDING CAREFULLY FOR A FULL DESCRIPTION OF COVERAGE AND EXCLUSIONS.  The PAI coverage provides renter and renter's passengers with accidental death, dismemberment, and accident medical expenses and ambulance expense benefits. The PEC coverage insures the personal effects of the renter, additional drivers, or anyone who is travelling with the renter against risks of loss or damage to personal effects.  Benefits are payable in addition to any other insurance coverage the renter or passengers may have.  The coverage provided by PAI-PEC may duplicate the renter's existing coverage. Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage.  Therefore, the renter should examine his or her personal insurance policies or other coverage(s) that may duplicate the coverage provided by PAI-PEC.  This is a summary only. PAI-PEC is subject to the provisions, limitations and exclusions of the PAI-PEC policy, which is underwritten by AIG Insurance Company of Canada. The premium for PAI-PEC is 6.99 CAD per day.

If you are renting a vehicle in Quebec, please review the following information:

Fact Sheet

Product Summary

Certificate of Insurance

The following forms of payment are accepted at the end of the rental.

• VISA®
• MasterCard®
• American Express®
• Debit Card
• Money Order

Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. This location is not responsible for any overdraft fees incurred.

Renter may purchase Roadside Assistance Protection (RAP) from Owner for an additional fee. If Renter purchases RAP, Owner agrees, subject to the actions that invalidate Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed. Cost of a replacement tire is not covered by RAP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Assistance Protection services are only available in the United States and Canada. If Renter does not purchase RAP, or RAP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RAP does not apply in Mexico. For roadside assistance call 1-800-307-6666.

We look forward to serving you. Face coverings or other personal protective items may be required by local or state authorities in order to transact business. Please review local guidelines at your destination to ensure you are prepared upon arrival at our location. For information on our readiness, please see the Covid-19 link at the top of our website.

All renters and additional drivers must be 25 or older and have a major credit card not linked to a checking account and a valid drivers license. For some Exotic vehicles, Renter must provide proof of a full coverage, transferrable auto insurance policy in their name with sufficient coverage for vehicle rented. Drivers licenses are accepted from any USA state or territory, from a Canadian province or from an international country. Licenses from outside the USA or Canada also may require an international drivers permit. International drivers permits are valid only if presented with the original local license. Individuals with learners permits are not eligible to rent.This is only a summary. For additional details, please reference the Drivers License Information Policy.

AGE 

Renters must be age 25 or older

NON CREDIT CARD DEPOSITS 

Debit Cards are not accepted at the time of rental, but may be used at the end of a rental to pay for the final charges.

DEPOSIT AMOUNTS 

An authorization of 300.00 - 2000.00 CAD above the cost of the rental will be taken and the funds will not be available for your use until after the vehicle has been returned. Cash, prepaid cards, debit cards and money orders are not an acceptable form of rental deposit.  Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental.

Our TollPass Programme is our electronic toll collection programme which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay in cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travellers to stop and pay in cash at toll plazas.

The TollPass Programme is offered in different ways, depending on where you rent. Visit the websites below for more information.

• Northeast US including regions in the Midwest:


https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northeast-united-states.html

• Chicago Metropolitan Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/chicago.html

• Golden Gate Bridge and Northern California Bay Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northern-california.html

• Southern California:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/southern-california.html

• CO, FL, TX, NC, GA, WA, PR and Ontario Canada:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/colorado-florida-texas-north-carolina-georgia-washington-state-puerto-rico-and-ontario-canada.html

• Louisville KY:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/louisville.html

To view our entire coverage map, go to https://www.enterprise.com/en/help/faqs/car-rental-toll-pass.html and click on Coverage Map.

TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental location's policies and/or offerings for toll products to determine availability of TollPass programmes.

Due to limited availability, winter tires cannot be reserved, and are based on availability at the time of arrival to the rental location.